Get Help

How to get help

Our foodbanks are gradually reopening. Until one is open in your area you can get a voucher either from Citizens Advice Deal 01304 202442, or from Bechange Aylesham 01304 840134.

Alternatively, you can phone us on 01304 728428 and leave a message. We will contact you within 24 hours to arrange to issue you a voucher you can take to an open foodbank centre or arrange a home delivery.

We are aware that this last two years have put families under severe strain, and that increasing numbers are in need. If you are in financial crisis and live in England or Wales, please call 0808 208 2138 for free (open Monday to Friday, 9am-5pm) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank. 



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